Frequently Asked QuestionsHere you can find complete information on our service, technical and legal issues

How do I make a hotel reservation on this website?

How do I request cancellation?

How long it could take for a refund?

What happens if I miss my booking or check-in?

Do I need to pay extra fees or taxes?

How do I know if my booking is confirmed?

Can I book for someone else?

What payment methods do you accept?

Can I book multiple rooms at once?